Faq’s

How long will it take to receive my order?

Depending on stock availability, lead times can vary from 5 to 30 working days.

Where is your shop and can I visit?

Yes, you can! We’d love for you to visit us in person and explore our products.
You can visit us at 9 Laing Street, George South (behind Panda Store), Mondays to Fridays from 9:00 to 17:00, Saturdays from 09:00 to 15:00.

Do you have stockists?

Yes, we have stockists all over South Africa. Contact us for more information.

How do I make sure I order the correct size?

We have size charts available, have a look in the product gallery. We can give advice on what size to take, get in contact with us.

Do you deliver?

Yes, we delivery countrywide. We make use of The Courier Guy, but also offer Postnet & Paxi.
Or you can collect at our premises in George, we will let you know when your order is ready for collection

Can I arrange my own courier?

Absolutely! We will let you know when you’re parcel is ready for collection, together with the collection address.

How much is delivery?

Paxi – R90. Postnet – R140 and The Courier Guy – R150.
Paxi and Postnet are for flyer bags only, if you order a bigger & heavier item, we send it with The Courier Guy.

Do you ship Internationally?

International shipping rates shall be quoted on request.
Please send an email to winkel@mooersemooi.co.za and provide us with your full address as well as the item that you are interested in so that we can quote accordingly.

What if my order is a gift?

Let us take care of your gift wrapping at an additional cost! We carefully wrap your special gift in beautiful printed tissue paper, with a sticker and gift card, finished with a stunning ribbon for a real wow-factor. To add this service to your purchase, visit our “Gift Options” page in our shop.

What if my order is damaged?

We cannot take responsibility for anything that happens in transit or for missing/undelivered parcels, but we always strive to be as accommodating as we can. If something does arrive damaged, please send us an email with images attached and we will see how we can help you. We do our utmost best to pack al orders securely.

What if I want to return something?

Please read our Return Policy.

 get in touch

+27 64 524 1490
9 Laing Street,
George South, George
winkel@mooersemooi.co.za

Hours:
Mondays to Fridays
09:00 to 17:00
Saturdays
09:00 to 15:00

Catalogue

View and download our latest catalogue